© Jason Leung/Unsplash Sonos is a well-liked manufacturer of sensible speakers. Sonos, an organization widely used for its wireless speakers, introduced previous this week that definite older items would lose utility aid come this may. On Thursday, amid backlash, the CEO walked back these statements.
"All Sonos products will continue to work past may additionally," wrote CEO Patrick Spence on Twitter, attaching a letter posted to the Sonos web page.
The letter concerns an apology on behalf of Spence and the enterprise, and states that Sonos "didn't get this correct from the start."
Spence assures customers in the letter that legacy products will continue to function invariably, besides the fact that they are not constantly updated with new application -- a priority expressed by way of buyers.
"while legacy Sonos products may not get new application aspects, we pledge to retain them updated with bug fixes and safety patches for provided that viable," Spence wrote.
yet another difficulty raised by buyers changed into the situation of legacy products and up to date products being unable to work collectively.
Spence addresses this in the letter, although he specifies that contemporary items will be capable of work together, as will legacy ones, in an upcoming new plan -- leaving out whether up to date and legacy products may be able to work collectively.
Sonos is well-known for prime-end sensible speakers, a few of which retail for tons of of dollars.
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